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Advanced Jira for Administering Projects  - 2 Day


This advanced JIRA training course is a hands-on immersive boot camp that teaches you how to get more out of your Atlassian suite. This course will help you align your program and portfolio level goals within the Enterprise and use JIRA as single source of truth for delivery management. Get more out of your most popular Agile project management tools developed by Atlassian: JIRA. It can be used to manage and track your Agile requirements, defects, issues, products, projects and reports all within a single tool.

Whether you are a current JIRA user, team leader or, Agile manager using JIRA to lead teams and deliver projects, Scrum Master or Product Owner well-versed in JIRA, this course will help you build on your fundamental knowledge of JIRA and advance your skills. You will learn to customize the tool to your organization’s software development processes and methodology using variety of Atlassian tool suite add-ons. From creating custom projects to creating permission schemes, using screens, field configurations and issue type screen schemas, this course will set you up to use and customize JIRA based on your delivery projects and tailor it to your organizational needs. The course covers how to create custom issue types, create and track field configurations and screens, manage permission schemes, and customize workflows. We’ll discuss the key screens, fields, and tools within Jira and common plugins. All attendees will learn how to use Jira and Confluence together in ways that enable Agile teams to manage projects seamlessly across the two applications.

We’ll discuss how you can customize and maximum use of JIRA to fit into your Agile program and portfolio environment and integrates with your software delivery lifecycle. We have a sample project about creating a large enterprise having multiple

projects which we will be using to customize and deliver large projects within the organization.

  • Customizing JIRA to manage your enterprise programs and portfolio

  • Create and manage custom issue types, custom workflows, screen and permission schemes

  • Manage users and groups within your Atlassian instance and export data

  • Configure issue types, schemas, workflows and screens to map your SDLC

  • Use advanced workflow features and screens during workflow transitions

  • Configure Jira Software to work optimally with Portfolio for Jira

  • Learn to use portfolio reports to communicate with stakeholders about project progress and teams

  • Align your work to business strategy with "themes" and reporting in Portfolio for Jira

  • Utilize confluence for knowledge management within the organization

  • Learn to setup spaces, pages, team areas and blog posts

  • Create rich content pages within Confluence and share data with team members

  • Sync up filters and macros within JIRA and Confluence to make visually appealing pages


  • JIRA Interface – Recap

    • Managing projects, users, issues and comments

    • Different issue types

    • Issue Hierarchy Mapping

    • Searching and sorting issues

  • Advanced Concepts

    • Users and Groups – Management and export

    • JIRA Admin and Project Admin roles

    • Access to product and service (hands-on-exercise)

  • JIRA Issue Fields

    • Priorities and resolutions (hands-on-exercise)

    • Custom fields (hands-on-exercise)

    • Field Configuration Schemes

    • Managing Field Configurations (hands-on exercise)

  • Screens

    • Screens – operations and views

    • Setting up screens (hands-on exercise)

    • Introducing screen schemes

    • Managing screen scheme configurations

    • Linking screen scheme configurations to projects (hands-on-exercise)

    • Screens on transition states

    • Managing custom screens and transitions (hands-on exercise)

  • Workflows

    • Using designer to view workflows

    • Introducing events and status for workflows

    • Creating workflow schemes (hands-on-exercise)

  • Open Space

    • Retrospective

    • Feedback and collaborative discussion

  • Introducing Add-Ons

    • Evaluating and reviewing add-ons

    • Big Gantt – Manage agile project schedules

    • Tempo – time tracking within JIRA

    • Reporting – EazyBI for managing reports

    • Installing add-on for Portfolio Management (hands-on-exercise)

  • Advanced Searching Techniques across Projects

    • Using JQL to search and filter issues

    • Re-using and sharing filters (hands-on-exercises)

    • Complete sprint permission mapping

    • Introducing script runner for complex queries

    • Managing two layer hierarchies (hands-on-queries)

  • Enterprise Portfolio Management - JIRA portfolio

    • Introducing Agile portfolio management

    • Setup of new Agile hierarchy (hands-on-exercise)

    • SMART delivery

    • Portfolio Plan (hands-on-exercise)

    • Introducing themes

    • Portfolio Sources

    • Portfolio hierarchy (hands-on-exercise)

    • Setup of Agile teams

    • Cross project releases

    • Portfolio delivery results (hands-on-exercise)

    • Portfolio Reporting

  • Introducing Confluence

    • Overview Agile knowledge share system

    • Setup of new Confluence knowledge base

    • Creating spaces within Confluence (hands-on-exercise)

    • Roles and grouping within Confluence

    • Creating shared spaces

    • Adding comments within Confluence (hands-on-exercise)

    • Linking to JIRA usage

    • Listing out users and setting up feedback loop

    • Confluence add-ons (hands-on-exercise)

  • Open Space

    • Feedback and collaborative discussion


Users should have complete the level 1 JIRA boot-camp and must have used JIRA for over 12 months. This is not an introductory course. It builds on basic off-the-shelf JIRA functionality.

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